Please reach us at customerservice@tartanstone.com if you cannot find an answer to your question.
We have a comprehensive strategy with multiple network funnels to drive interest and awareness in your property. Followed by prompt responses and showings, it is common that properties will be rented within 30 days.
Our rental property evaluation takes into account comparable rental rates, property particulars and location, among other things. Data drives our decision making and allows us to create a highly competitive rent price.
Tartan Stone conducts extensive due diligence on your prospective tenants. We use various tests in order to mitigate risks of admitting problematic tenants.
Most rent is received by e-transfer. We can also accept direct deposit or post dated rent cheques. We refrain from cash payment in order to protect all parties involved.
We do move in/move out inspections that are documented with photographs and checklists. Additionally, we conduct semi annual walk throughs and frequent drive-by inspections.
Our lease agreements contain clear and strict requirements relating to payment delays and failures. Tenants must quickly pay late fees after receiving notice and continuing payment default results in eviction. We adhere to all Residential Tenancies Act requirements in our process of collections and evictions.
Please reach us at customerservice@tartanstone.com if you cannot find an answer to your question.
There are various ways to submit an application. You can use our website or reply on subject platform.
Security deposit policy adheres to the Residential Tenancies Act at 1/2 month's rent.
Pet policy varies from property to property, depending on the preferences of the property owner.
Maintaining a tenant's insurance policy in place is a condition to our lease agreement.
Rent increases take place at the beginning of new fixed term lease. We adhere to all policies and guidelines as set forth in the Residential Tenancies Act.
It is imperative you contact Tartan Stone as soon as you become aware of any inability to meet agreed upon terms of our lease.
Roommates are permitted but must receive our approval prior to move in. Any additional occupants are required to undergo our tenant screening process. There will be additional charges for extra occupants.